Before you travel
Frequently asked questions
Everything you need to know before confirming your transfer.
Is the transportation private?
Yes. Your selected vehicle is reserved for your party and the passengers included in the booking.
Where will I meet my driver?
Your confirmation includes the pickup instructions. Airport and cruise pickups can include Meet & Greet and a personalized welcome sign.
What happens if my flight is delayed?
When flight information is provided, operations can monitor the schedule and adjust the airport pickup plan.
Can I book a round trip?
Yes. Select Round Trip and enter the pickup and return date and time for both journeys.
Are child seats and accessibility options available?
Available extras can include child seats, booster seats, wheelchair assistance and special-luggage handling.
Will I receive a booking confirmation?
Yes. After checkout, WooCommerce sends an email containing the reservation, route, vehicle, flight or cruise information, selected extras and payment details.